Improving work life using smart workplace technology
Ricoh helps organisations succeed by delivering services and solutions that improve the way your entire business works, collaborates and shares information. We simplify the everyday so you can focus on the things that matter most.
Our tailored Managed Services help organisations achieve greater efficiency, and cost reduction, and meet risk management and sustainability objectives. With our broad expertise in capturing, transforming and managing information, we deliver services and solutions for a dynamic workforce, making information accessible where and when it’s needed.
Ricoh provides these benefits to government departments, financial institutions, multi-national organisations and commercial businesses across all industry sectors. With a broad range of expertise, we partner with you to design a solution that will meet your productivity needs today and adapt with you into the future. We don’t just deliver a great project; we deliver an exceptional experience that considers the unique aspects inherent in executing change.
Ricoh is a global organisation headquartered in Tokyo and operates in 200 countries and regions worldwide, helping companies transform the way they work and harness the collective imagination of their employees.
The Ricoh approach
The best of both worlds – outside expertise and full strategic control
When you choose to work with us, you’re getting a partner who understands your business challenges and can bring in a dedicated team of experts who can work as an extension of your staff to provide true collaboration, flexibility and scalability. This approach gives you the best of both worlds, outside expertise and full strategic control.
By following a five-phased process that travels from initial discovery to full-blown partnership, Ricoh works with you every step of the way and adapts our recommendations to your business model to create a journey of continuous improvement, so you can reach and sustain your business goals. You will be fully supported with Ricoh’s project management, service management and organisational change management offerings as we work in partnership with you.
Ricoh can engage your organisation at any stage of this process to help develop, execute, and/or monitor a comprehensive improvement strategy that can optimise your critical business processes, break down information silos in your organisation, make your workforce more effective, and give your business the strong competitive advantage you need to be successful in the new world of work.
The Adaptive Model
Click on each phase to learn more below
Ricoh will work closely with your internal team to gain a solid understanding of your business and technical infrastructure, along with your goals. Together we’ll analyse your strategic plans, financial objectives and critical information processes.
We’ll then develop an actionable plan that focuses on enhancing the processes and infrastructure that are needed to achieve your overall objectives. At this stage we also identify realistic metrics and the key performance indicators that we’ll use to measure success.
Now it’s time to deploy your service. We work in partnership with your team to implement the chosen solution and will assist with strategies to help your employees more easily adopt the changes. We’ll also start to monitor how your employees are responding to the new processes and workflows.
At this point, we’ll start to actively monitor the improvements we’ve implemented. We’ll use management tools to measure the success of the new infrastructure or processes and will report back about performance against the metrics we defined earlier in the project.
This phase is about continuous improvement. Businesses go through continuous changes, and new technologies emerge every day. Here we ensure that the solutions we’ve implemented remain fit for purpose as your organisation changes and grows.